Patient Safety & Quality Management

The Quality Management Department is responsible for the command's Risk Management, Patient Safety, Performance Improvement, and Professional Affairs/Credentialing programs. The goal of each of these programs is to ensure the highest quality patient care services.
 
Please contact the Quality Management Office for any concerns of care quality, patient safety, or improvement suggestions via Customer Relations at 081-811-4646. You can also submit concerns via Interactive Customer Evaluation (ICE).
 
U.S. Naval Hospital Naples is accredited by The Joint Commission and certified as a Primary Care Medical Home. Accreditation/certification is recognized nationally as the Gold Seal of Approval® in health care. You may also report concerns regarding quality and safety of health care to The Joint Commission.