The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.
If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit 
tricare.mil/shutdown.

Patient Resources

Patient Safety & Quality Management

The Quality Management Department is responsible for the command's Risk Management, Patient Safety, Performance Improvement, and Professional Affairs/Credentialing programs. The goal of each of these programs is to ensure the highest quality patient care services.
 
Please contact the Quality Management Office for any concerns of care quality, patient safety, or improvement suggestions via Customer Relations at 081-811-4646. You can also submit concerns via Interactive Customer Evaluation (ICE).
 
U.S. Naval Hospital Naples is accredited by The Joint Commission and certified as a Primary Care Medical Home. Accreditation/certification is recognized nationally as the Gold Seal of Approval® in health care. You may also report concerns regarding quality and safety of health care to The Joint Commission.

Links:

Contact Us

Phone

Commercial: 081-811-4646
DSN: 629-4646

Hours

Monday - Friday
8 a.m. - 4 p.m.

Location

First Floor
U.S. Naval Hospital Naples

 

Don't forget to keep your family's information up to date in DEERS!