Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Primary Care

Medical Homeport / powered by Secure Messaging 

With MHS GENESIS Patient Portal, you can:

  • Email your Provider
  • Schedule your next Appointment
  • Check your Lab Results
  • Request Medication Refills
  • Access Health Information to Manage your Health
  • Create your own Personal Health Record

Our Services

Family Medicine
Internal Medicine
Pediatrics

Services USNH Naples cannot provide:

  • Rheumatology
  • Cardiology
  • Pediatric Mental Health
  • Neurology
  • TOLAC/VBAC
  • Endocrinology
  • Neurosurgery
  • Oncology
  • GI
  • Allergy Clinic

Services USNH Naples provides on a quarterly basis:

  • Urology
  • Dermatology

These services are performed by traveling providers who cover more than one facility in the region.

Contact Us

Nurse Advice Line (24/7) 

800-979-721

Hours

Monday, Wednesday, Thursday
7:30 a.m. - 4 p.m.
Tuesday
7:30 a.m. - Noon
Friday
7:30 a.m. - 4 p.m. 

 
Don't forget to keep your family's information up to date in DEERS!