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Attention TRICARE beneficiaries! You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated. Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later. You may still use the MHS GENESIS Patient Portal to refill your prescriptions. You may report issues to the DHA Global Service Center by calling 800-600-9332.
Environmental Health Inspections, Water Testing, Pre and Post Deployment Screenings, Communicable Disease Reporting, Tuberculosis and Pediatric Lead Program Reporting, Sexually Transmitted Disease education and counseling, Food Safety training, Provide area specific travel precautions.
No appointments necessary; all procedures and screenings are performed on a walk-in basis.
Routine travelers may contact the Preventive Medicine Department via the following email (usn.naples.navhospnaplesit.list.nhnap-preventive-medicine@mail.mil) for expedited screening requests. Please provide your DoD ID number, your travel dates & destinations, as well as any known allergies to your request so we can better assist you.
Visit https://wwwnc.cdc.gov/travel; however, please call if you have any questions.
Monday-Friday 8-10 a.m.
USNH Naples, Public Health Front Desk BHC Capodichino, Public Health Front Desk