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Attention TRICARE beneficiaries! You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated. Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later. You may still use the MHS GENESIS Patient Portal to refill your prescriptions. You may report issues to the DHA Global Service Center by calling 800-600-9332.
We care for children from birth until 18 years of age. We offer:
To schedule an appointment, please call DSN 629-6000 or Commercial 081-811-6000 and select the Central Appointment option. Central Appointments is open Monday through Friday from 07:30 to 16:00 except on Federal Holidays.