Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the 
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Orthopedics Clinic

Location: 

US Naval Hospital, Naples, 1st Floor

Description of Services
  • Trauma (24 hour call) 
  • Sports
  • Hand
  • Foot & Ankle
  • Shoulder & Elbow
  • Pediatric
  • Arthroscopy
Appointments - by referral only
  • Patients: Comm: 081 811 6388; DSN: 629-6388
  • Providers: Non-emergent: CHCS
  • Emergent: On call orthopedic surgeon available via clinic phone during normal working hours. Otherwise, obtain cell number via USNH Naples quarterdeck (Comm: 081 811-6155; DSN: 629-6155).
Availability of Services
  • Sunday Emergent only
  • Monday Clinic (0800-1600)
  • Tuesday Main Operating Room/Emergent
  • Wednesday Clinic (0800-1600)
  • Thursday Main Operating Room/Emergent
  • Friday Scheduled follow-up/Emergent
  • Saturday Emergent only
Links:
Don't forget to keep your family's information up to date in DEERS!