Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Medical Readiness

Physical Exams

Provides medical screening and documentation for Active and Reserve Components, and ROTC in preparation for transition to:

  • Military Training Schools
  • Periodic Health Assessment

Overseas Suitability Screening

Health Promotions and Wellness

Contact Us

Central Appointment Line
(081) 811-6000 (DSN 629-6000)

Nurse Advice Line
1-800-TRICARE, option #1

USNH Naples Emergency Department
Ospedale Marina USA 
Via Contrada Boscariello
Gricignano di Aversa (CE) 81030 
24 HRS

Don't forget to keep your family's information up to date in DEERS!