Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the 
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Getting Care

Visitor Guidelines

Security: 

Force Protection Condition: Bravo

Command Facilities

Galley is located on the ground level; hours of operations for Dine-in service are: Breakfast 0630-0815 for $3.45;Lunch 1100-1300 for $5.55. Dinner, for staff, must be purchased during lunch for $4.85. Lunch and dinner may be purchased at breakfast on holidays and weekends. Trays for staff are delivered to the Communication Center. Vending machines are located on the ground floor. Tables, microwaves and refrigerators located in staff lounges on each floor. Roman Well Café Bar is located on 2nd level in the Atrium.


 

Contact Us

Mailing Address: 

COMMANDING OFFICER
US NMRTC NAPLES
ATTENTION (Department)* (if applicable)
PSC 808 BOX 19
FPO AE 09618-9998
OFFICIAL BUSINESS

Telephone: 

Quarterdeck: 011-39-081-811-6155/56 - DSN:629-6155/56
Don't forget to keep your family's information up to date in DEERS!