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Case Management (CM) is recognized as an essential component to optimize services that can enhance clinical and resource efficiency and improve quality of care. CM interventions result in integration, patient care coordination, and continuity of care, thereby enhancing the quality of care. At U.S. Naval Hospital (USNH) Naples, the CM coordinates complex cases that require a multidisciplinary approach. The CM also works with the Patient Liaison Representatives to bridge the gap between care provided in the Network and at the MTF.
Case Management services can be initiated either through self-referral or through your Primary Care provider.