Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the 
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Urology

U.S. Naval Hospital Naples does not have a full-time urologist on staff.  Urology appointments are either seen on a quarterly basis by a "circuit rider" from a neighboring naval hospital or referred to the Italian care network.  Your provider will make an appropriate referral for your care. 

Contact Us

Central Appointment Line
(081) 811-6000 (DSN 629-6000)

Nurse Advice Line
1-800-TRICARE, option #1

USNH Naples Emergency Department
Ospedale Marina USA 
Via Contrada Boscariello
Gricignano di Aversa (CE) 81030 
24 HRS

Don't forget to keep your family's information up to date in DEERS!